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AT&T Reviews & Complaints
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REVIEWS & COMPLAINTS2,965on USAComplaints · 2 in last 3 yrs
PHONE800.288.2020Internet
WEBSITEatt.com
HEADQUARTERSDallas, TX
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
2,965 complaints on USAComplaints, including 2 published in the last three years.
- Phone microphone and receiver failed after warranty expired
- Total ripoff Very bad service Service will not work in most areas Air card
- Prepaid GoPhone balance forfeited after 90 days
- Billed for internet after cancelling and PUCO complaint reduced charges
- Extra charges for replaying games and runaround on phone upgrade
- Promised U-Verse rebate checks never received
- Kept my card on file and let a third party charge it
- Sales rep sold unnecessary services to my elderly grandmother
- Installer refused job over missing three-prong outlet
- Uverse install canceled because wall outlet was not grounded
- DSL failed within a week and support was unhelpful
- Unauthorized employee signed business contract that auto-renewed three years
- No contract but would not cancel service
- Tech support put me on hold for forty minutes
- Could not transfer lost GoPhone number and balance to new phone
- Promised rebates and bill credit never received
- Charged for Voicemail Services Never Authorized for Years
- Contract changed after signing and then charged $195
- Three missed or cancelled installation appointments for Uverse
- Billed elderly parents for 31 months of phone service not provided