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AT&T Reviews & Complaints
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REVIEWS & COMPLAINTS2,965on USAComplaints · 2 in last 3 yrs
PHONE800.288.2020Internet
WEBSITEatt.com
HEADQUARTERSDallas, TX
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
2,965 complaints on USAComplaints, including 2 published in the last three years.
- Charges from three unknown third-party billing companies
- Billed for long distance calls on an unused fax line
- DSL support transferred my father to six different numbers
- Kept charging after account closed when phone reported stolen
- Do not care about their customers
- Family plan number change contradicted what Apple Store told me
- Allowed Changes to Password Protected Account without Account Owner's Approval
- Uverse bill $100 higher than what salesperson quoted at my door
- Dead phone line at doctor's office unrepaired for five days
- Installation never performed and then told address not served
- Collections pursued for phantom account and cancelled phone line
- Rip-off on rollover minutes
- Service upgraded without authorization after telemarketer visit
- Service disconnected for non-payment despite bill already paid
- Upgrade blocked because I supposedly talk too much on phone
- Reactivation fee of $75 charged after accounts deactivated
- No answer on rewards
- Promised $100 rebate not received after four weeks
- Told to upgrade after due date and then blocked as past due
- Pulls credit reports on existing customers without examining account history