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AT&T Reviews & Complaints
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REVIEWS & COMPLAINTS2,965on USAComplaints · 2 in last 3 yrs
PHONE800.288.2020Internet
WEBSITEatt.com
HEADQUARTERSDallas, TX
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
2,965 complaints on USAComplaints, including 2 published in the last three years.
- Defective BlackBerry out of warranty and repair refused
- Dry loop DSL bill paid, dispute over paying by bank account
- Uverse installation botched, technician no-show and rude support
- Deployed daughter's suspended phone line sent to collections
- Uverse install delays, week-long outage and only a $30 credit
- Fraudulent long distance account opened in my name and billed
- Charges on phone bill from unknown company and service
- Billed for prepaid account I never opened
- Charged for unanswered calls and prepaid balance lost at renewal
- Multiple duplicate accounts and charges for one business line
- Damaged BlackBerry replacement promised at $75, then quoted $150
- Tech support agents lacked basic networking knowledge
- No prorated bill after cancelling on contract end date
- Bills up to $1000, returned payments and service disconnected
- Rollover minutes lost when downsizing plan and unlabeled calls
- Ten-year customer refused free replacement for failing cell phone
- Phone insurance denied, then extra phone and widow's line stuck on contract
- AT&T - Direct T.V
- Rebate debit card charged fees and value reduced
- Unauthorized third-party charges billed through phone bill