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AT&T Reviews & Complaints
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REVIEWS & COMPLAINTS2,965on USAComplaints · 2 in last 3 yrs
PHONE800.288.2020Internet
WEBSITEatt.com
HEADQUARTERSDallas, TX
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
2,965 complaints on USAComplaints, including 2 published in the last three years.
- Told initial phone discount no longer available after returning handset
- Billed for Internet That Never Worked, Then Sent to Collections
- Rebate on two phones rejected for supposedly missing receipt date
- Cramming and hundreds of long distance charges for calls never made
- Home phone with no dial tone, $85 repair fee and 411 charges
- Deployed soldier billed over $1,000 after international plan change never made
- Phishing email posing as ATT/Bellsouth to sell bogus cell phones
- Blackberry Bold replaced five times, comparable model with Wi Fi refused
- Ripoff, and terrible customer service Dallas
- Uverse free trial still billed $145 until customer service removes it
- iPhone network failures and $175 termination fee despite cancelling within 30 days
- AT&T Customer Service - Customer Service
- Uverse billed $160 monthly but service never worked after many visits
- Over three hours transferred between departments, billed for unused dial-up
- Refused early iPhone upgrade after nine years of loyalty
- Early iPhone upgrade price refused after repeated false promises
- Billed About $487 for Uverse Equipment Already Returned via UPS
- Over two hours on calls, week without internet and no credit
- Dropped calls and busy signals for three hours daily, no new tower
- iPhone early upgrade offer on Apple site requires paying full price