Usacomplaints.com » Clothing & Footwear » Complaint / Review: Forever 21 - Exchange policy. #848941

Complaint / Review
Forever 21
Exchange policy

Forever 21 has to possess the toughest return / trade plan I've heard of. I purchased two tops along with a gown on Friday evening. I visited use the gown on Sunday (2 nights later) had it on for just two hours also it ripped completely down the seam of the rear end. After I named the shop to go over trading it or obtaining shop credit (since i understood they wouldnt I would like to get money-back on my card) they explained they usually wouldn't provide retailer credit or I would like to trade since it is just a reduction for their store. Finally after speaking together they decided to I would like to get anything of the exact same cost but wouldn't I would like to simply get shop credit to make use of later since the supervisor stated that they'd possess a reduction easily applied the shop credit at another store. Although I did so get different things Which was the most ridiculous exyears. Change scenario I've actually experienced and that I have worked in retail administration for ten years. I'd recommend everybody to stay away from the Permanently 21 shops if you don't are purchasing anything you're ok with dropping out on cash if it doesnt work-out!!!


Offender: Forever 21

Country: USA   State: Tennessee   City: Chattanooga

Category: Clothing & Footwear

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