» Clothing & Footwear » Complaint / Review: Esprit - Contest & fraudulent charges. #301403

Complaint / Review
Contest & fraudulent charges

I participated in an on-line contest sponsored by ESPRIT, the clothing company. The name of the game was ROULETTE.

I won a $10 gift certificate which I promptly used to buy an $8.99 shirt. The day I used the GC was a day they had free any event, with tax & handling, I owed $3.94 which I put on my VISA.

I received an e-mail from ESPRIT that the shirt was being shipped.

Next day, I received an e-mail that the shirt was back-ordered.

The following day, I received an e-mail that the order had been cancelled.

Okay, I felt like the contest was a rip-off but no big deal really... UNTIL I checked my VISA. They placed a $4.95 temporary charge on my VISA.

I contacted ESPRIT and was told the order was cancelled and NOTHING had been put on my VISA.

So, I checked again and it's STILL THERE.

I sent a follow-up to ESPRIT and they told me to fax them a copy of the VISA. Well, needless to say, I am NOT faxing them anything with all my info on it.

I did send them a copy of the section of my statement clearly showing the $4.95 from their company and I also inquired as to why it would be $4.95 since the bill was only $3.94.

Would you believe I got back an e-mail today saying they don't accept "unsolicited" attachments and that they'd only accept a FAX. Well, it was not an attachment. It was clearly within the e-mail.

So, I just thought I'd warn people about ESPRIT. The contest is a rip-off apparently and they have no qualms about using your credit card.


Linda Moelle

Offender: Esprit

Country: USA

Category: Clothing & Footwear


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