Usacomplaints.com » Clothing & Footwear » Complaint / Review: Docker s.com - Khaki pants customer service returns. #1103845

Complaint / Review
Docker's.com
Khaki pants "customer service" returns

The only work pants I have previously bought have been Dockers. I ordered three more pair from Dockers.com and when I got them, they were not the quality and the size did not fit as those that I have previously owned so I contacted "customer service" to return them within their 60 day period. They said they would send me return information but I never received anything via email or mail so I recontacted them outside the 60 day period and told them the situation. They now refuse to accept the return since it is outside the 60 day period. Stuck with over $100 of new Dockers never worn. Trust me, I am actively looking for another brand. So much for "customer service" and now I have no brand loyalty.

Offender: Docker's.com

Country: USA

Category: Clothing & Footwear

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