On the 19th of nov. 2012 i brought my 1998 saab all inspected n running into dealer for a trade plus gave them $1k dollars n a 500.00 coupon off there site they gave me 2k for saab. I picked a 10k dollar 2008 nissan altima so i thought my trade/deposit bring it to 7k. I get rushed threw the paperwork. Get told to call westlake finacial n say i gave 5k down w no trade n that im happy with this car. Westlake asks me if i like the car i said the speedo doesnt work n passenger side window controls are broken. Westlake says have dealer fix n call us back. I worked 12 hr days. That wk. Get home and dealer leaves phone message saying they will repo car if i do not call westlake immediately n say the car is fine. I call dealer and salesman says we will not fix these repairs untill you tell westlake finacial the car is fine. I was shocked and said i must have miss understood can you repeat that please. So he resaid it word for word. I said i need a supervisor. I told supervisor that im being blackmailed/strongarmed n im bringing the car back and will be after my deposit/saab. Or i will seek legal action. He said ok come pick them up. I drive there they look car over blame me for speedo malfunction/window. And then tell me im not getting my car / deposit back. I said wow 30 minutes ago you said come and get them. So i asked again for my trade/deposit. They refused. So i said could a get a ride home because its low 30s out n i just wore a regular shirt to make transaction. One of the employees said yes i can do that n Greg Belisle says no you wont screw him he can walk. So another employee said i will drive him home and again Greg says no you wont. I said well you have great customer service when you are taking our money. I wouldnt treat a lepar how i was treated that night by arrowhead motors n i'm a Pastor and regular family man. With integrity. And Arrowhead Motors of 210 Washington st in claremont, n.H. 03743 isnt above the law.
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