Usacomplaints.com » Cars & Transport » Complaint / Review: Rimstop - Com - Rimstop - MyAutoStop.com Paid quoted price and recieved wrong cheaper product no refund or correction. #94784

Complaint / Review
Rimstop
Com - Rimstop - MyAutoStop.com Paid quoted price and recieved wrong cheaper product no refund or correction

After finding Rimstop.com on the internet as a supplier of Dayton wire wheels, I submitted an enquiry by email. An auto response was returned suggesting I call for prices.

After making numerous international toll calls to Sonny Jimenez, followed by confirming emails I was told the wheels would be $1300 including shipping to CA. To be paid by wire transfer.

After further toll calls I was finally told my wire transfer was recieved in the rimstop account by another employee.

Finally after 3 weeks of unanswered toll calls on hold and emails I got confirmation that a set of wheels had been sent to my freight agent in CA.

After requesting my freight agent inspect the wheels delivered as no packing slip or invoice was attached, they found the wheels were not Dayton brand.

I rang Rimstop and spoke to Valley, who told me they sent Player brand, worth less than half what I had paid for. They offered to send a set of tires to compensate but after 2 more weeks of unanswered phone calls and emails nothing has been delivered to my freight agent and refund refused.

Valley, Sonny, and Mike Gutierrez have all made excuses as to why the wrong wheels were sent, but after reading other reports on this site and speaking to Dayton directly it is obvious they have just ripped me off.

Angus
Narrabeen
Australia


Offender: Rimstop

Country: USA   State: Texas   City: Houston
Address: 3234 Fondren
Phone: 7137816667

Category: Cars & Transport

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