I purchased 2 pathways to Vancouver from Birmingham in Feb, departing 13 May. You don't get seats but need to obtain itineraries that you try the airport. We did this to locate the flight had rescheduled the trip 4 hours earlier and also the airplane choose to go. Once we were section of a costly visit we'd to purchase more seats instantly to make the journey to Vancouver that evening. I inquired what occurred and was informed I had been delivered a contact in-May telling me of the change... Which we never obtained, however they dont think that. Almost all their communication is headed "without bias" in the organization, plus they haven't responded a registered notice. They NEVERTHELESS deliver me facts about next decades 2012 routes through the article, but couldn't deliver just one notice telling me of the trip period change even though it obviously stated that we'd get a journey schedule by post 5 months before the starting. Their perspective is the fact that it's all my problem for not pursuing it up and calling them regarding wherever my new schedule was but I'm used-to e tickets and ceased examining in by telephone years back. I published to ABTA who advise me could it be worth continuing for that cost cash as authorized costs might consume it-up? In the airport there is another woman using the same issue of no notice, but she simply wished to reach Vancouver and your investment entire point! Overall a almost ruined journey, after 5 years organizing, and we were sick and tired of unlimited recrimination, so that as there are lots of others selling seats to Europe I want I'd selected one of these!
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