I rented 3 trucks for our business. We had already returned two of the trucks and I was working late so I called the Enterpise rental location to return the 3rd truck and inquire if I could get a ride back to the office. When the return inspection took place the rep Dave said there was a crease on the bumper and they would need to charge me for replacing the bumper I was shocked because there wasn't any visisble damage. Also the side of the bumper was damaged and rusted and it was not indicated on the inspection report when we took the truck but Dave agreed that pre-existed. SO apparently they are attempting to get me to pay for a new bumper. Not so fast. I took all the necessary photographs I also have in my possesion the inspection report that does not identify the damage on the side of the bumper which the rep agreed was already there when we took the truck. I promptly called our insurance carrier and asked them to deny any claim and furthermore I plan to take these inividuals to court. I will also report this matter to the PA attorney general and see if this story can be carried in our local newspaper to protect future consumers. They will not get our company's business again!
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