On September 6 we hired an automobile in the Hertz Company in Jackson Hole, Wyoming (Hertz rental contract 89839536), went it on our holiday and switched it in @ the airport in Rapid City, SD on September 16th. An indication there browse the Hertz ton was a 'self service' center and we ought to simply abandon the vehicle and submit the important thing in the Hertz table inside. We requested in those days for anyone to emerge to look at the vehicle around but were informed possibly no body was accessible or it wasn’t their plan to do this; I don’t recall which.
On October 8th we obtained a notice from PurCo Fleet Providers stating the vehicle have been broken by hail during our ownership and we were being charged $4139.11.
Lately an "administrative charge" of $250 along with a "lack of use" fee of $930 have now been fallen, departing $2959.11 they threaten to show to a group company.
PurCo required to understand where we'd pushed the vehicle and mentioned they might obtain a 'hail statement' in the people climate support to show the harm.
Next time we noticed from their store PurCois broker Michael Nester (801.794.6259) explained they mightnot show the hail injury but 'anything' ruined the vehicle and we'd to pay for regardless.
I ought to state at the moment that there is SIMPLY NO harm to the vehicle what-so-actually from hail or something, during their state PurCo claims they'd to displace both top and rear window glass in addition to the top as well as needed to restore the cover in certain style.
Also we ought to explain the airport building was at that time, and stays, under-construction and also the parking lot for that rental return vehicles is correct alongside the building site. Employees were on the top of the multi storied building your day we are there, OF COURSE IF our vehicle was certainly broken I'd turn to the building whilst the trigger.
I've had many failed e-mail or telephone discussions with PurCois broker Michael Nester and towards the end of our last telephone discussion he hung-up on me.
I advised my insurance provider (USAA) the claim was deceptive and directed them to decline the state, that they did. Despite the fact that USAA agreed to spend them down and mentioned all I'd need to spend was a $250 deductible I will not be the item of a clear shakedown test with a business that's poorly looking for a management shakeup and possibly wants analysis because of its business methods from the nearby people Attorney's office.
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