Complaint / review text:
Eagle Transmission rebuilt a transmission on a 1997 Audi Cabriolet. The car has been towed in to them twice and driven in 3 additional times. First time because it was leaking transmission fluid, they supposedly fixed, they kept the car a week. Second time the transmission would not shift properly. They checked it and said it was working properly.
Third time, Took it back in for the same problem not shifting properly, they kept it for nearly 3 weeks and changed out a speed sensor that they said they had used the wrong sensor on the repair. Starting having the same shifting problem on the way home. Fourth time, I took the car on a short trip to Corpus Christi and on the way back it started leaking transmission fluid severly, had it towed back to Eagle Transmission. Surprise they said they could not find a leak. But after argueing with them they found the leak. The Transmission still would not shift properly. The shifting got so bad, it was causing the engine to over heat.
Their excusses are laughable if it was not for the $3,600 they charged to rebuild the transmission.
Eagle Transmission Excuses as follows:
1. The vibration from the transmission is from the motor mounts, That my Import
Mechanic says are fine.
2. This time the vibration from the transmission is cause by the cross member bushings
and the front strut.
I have had all the electronic checked by an import specialist, the instrument cluster, the engine control module, and wiring has all been checked and tested and found to be working perfectly. The problem is in the transmission and Eagle Transmission refuses to fix the transmission.
Just had it towed home from Eagle Transmission, Will have to find a reputable transmission shop to fix their mess and repair the damages they caused to the car.