I simply wish to reveal my encounter with CIMB Auto-Finance support. I originally got my auto loan from Southern Bank Berhad (SBB) in 2003. Some decades later CIMB had absorbed SBB. I've to provide credit to CIMB for their exemplary marketing and marketing technique. But, their auto-finance division isn't being headed within the same method as CIMB additional bank sections that will be friendlier and much more customer-oriented.
What I annoyed many is when their constant owner will-call timelessly to advise to pay for the vehicle payment promptly. Well truly it's a support a reminder, however the method it had been performed is quite harmful as their providers weren't well-trained to complete THE TASK precisely, they're acting a lot more like 'along' thugs, threatening us to pay for ather than the usual gentle reminder.
I'm named to create and reveal this criticism since nowadays I really could not endure it anymore. At 9.42am 27/07 I named the CIMB Car Center at 03-2037 5000. I named simply to asked that which was my oustanding quantity when I have overlooked my past month cost. For that past near to 7 years I've regular settled my payments, just in a few ocassions I might have overlooked per month of costapproximately to move my consideration but not to the degree that my vehicle obtain a reposession notice. But, nowadays after I contact the center, not just I acquired a need from the owner to pay for my payment but furthermore a risk to reposses my vehicle easily didn't achieve this by end-of your day. The owner actually got the heart to request my tackle to delivered the reposessor to. That actually boiled me-up, I'm not funding from thugs but I acquired this type of therapy, is that this what sort of top lender in Malaysia handle their client? Besides I've just 4 weeks more of payments to pay for before i finish the mortgage payment.
I'd recognize anybody who've had exactly the same encounter with CIMB in the future forward and provide your opinion below, perhaps oneday Datuk Seri Nazir Razak may have his currently extensive opened eyes established on our grievances and discontent.
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