Just install my new brakes. He said the back brakes were fin. I said we may as well replac them cause the deal for $99.98 was rear shoes turn drums front pads turn rotors pack wheel bearings
He said he couldn't do that cause the Tundra has 11 inch drums be he would do the front for the $99.88
I said that's a rip off he is a typicial bait and switch operation I said the guy that wrote me up new it was a tundra, he said the guy was new and didn't know any better.
I said wheres the manager, he said I am the mnager Tom, he said it's $99.98 in most cases thats what the contract says.
I said B.S. I asked if this was his first tundra he worked on he said no. Then I said from the start you knew I had 11 inch drums or shoes why did you tear it down and then tell me it would cost $139.00 more I said give me the corp number
I called and the customer service guy ws busy and he would call back, he called the store then asked for me. He wanted there story he said it was not covered for that price it fell under most cars
That was Chris Poomer
I asked to talk to who is above him he told me thats the owners and they wont talk to me and that they dont care I cussed him and told him off
I wouldn'tlet them check the air in my tires
They are all incompetent from the owners to the guy that sweeps the floor
I had them put my truck back together and will go else where
They kept the key to my wheel lock nice guys huh
I will be following this up with the county they work in and the state and my lawye
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