Hello, my title is Brian Michaud. Our automobile was recently taken from VIP in Londonderry, NH. I slipped my vehicle off over 8 weeks before to truly have a set of foglights mounted along with a condition examination completed. Anyhow, in the period I slipped my vehicle off over 8 weeks before it has been an entire headache. Not once have I obtained a phone from VIP concerning the standing of my automobile. Each time I went past VIP my vehicle was usually left outside (it was atleast twelve occasions and after business hours also). What bothers me is the fact that I'd voiced to VIP (supervisors and workers) and requested they maintain the automobile inside during the night. VIP advised me they might achieve this. Obviously, I thought such as this was a reasonable demand thinking about the period of time my vehicle have been there. Around 8/3, I spoke to Rodger (who I believe is the service manager) and was informed that my vehicle needed oxygen sensors to pass inspection. I told Rodger togo forward and repair it since I had been tired of waiting and that I desired my vehicle back immediately. Around three times later, I named and talked to Rodger again and was informed that my vehicle was aside which VIP was simply awaiting the components to reach. I subsequently mentioned (that we had accomplished lots of occasions previously) that my vehicle have been there method to lengthy which I desired it back ASAP! I had been reassured that it'd be achieved over the following day or two. I had been also informed that VIP might contact me soon after the automobile was completed. VIP experienced my cell, my girlfriend’s cell, and my house amount therefore there's no reason they couldn’t have named me anytime. Nevertheless, no body from VIP has actually called me back. What happened next simply adds insult to damage. On 8/10, I had been approached from the Nashua Police Office and that I was informed that my vehicle was lacking. Clearly, the following point I did so was contact the Londonderry Police Team considering my vehicle was taken from Londonderry. After talking with the Londonderry Police Office I had been ready to collect even more info on the problem. Evidently, VIP didn’t recognize my vehicle was absent till these were approached from the Londonderry PD. I simply don’t know how an automobile that’s been there for over 8 weeks, said to be stored within the storage, but still being completed might get absent and unseen? Perhaps if somebody from VIP recognized my vehicle was lacking faster, I really could have atleast documented it taken inside a sensible period of time. Additionally, if my vehicle was left outside then it should have been completed. Hence, easily had recognized my vehicle was completed I'd have eliminated and selected it-up instantly. Why wasn’t I approached and informed my vehicle was completed? Why have I never been approached by VIP and provided an update on my automobile? Exactly why is it that each moment I contact VIP no body appears to understand what’s happening with my vehicle? Why does it get 2 weeks to set up foglights and do small repairs? Why was my automobile left outside after I was informed it'd be left within the storage during the night? Why was my automobile not provided any type of concern thinking about the period of time it'd been there and also the proven fact that I advised two distinct supervisors that I required the automobile back ASAP? How can a lost automobile move unseen considering it’s been at-one of one's places for over 8 weeks? How can an automobile move absent and unseen if you find nevertheless a healthy owed onto it? If my vehicle have been looked after in an acceptable period of time and/or left within the storage during the night, this could haven't occurred. I’m seeking my better to stay calm, be reasonable and comprehension, but this really is equally absurd and undesirable.
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