Paid $12,000 cash for 2006 Dodge Grand Caravan March 9th from Toyota branch called: Toyota Certified Used Cars, with verbal agreement by owner of 3 month 3000 mile warranty.
May 27th engine began making horrible noise and vibrating whole van.
Took van back "Certified Used Cars" and owner no longer worked there!!!
Took van to main Toyota location at 6501 Youngerman Circle, Jacksonville, Fl to find out what was wrong to get it fixed.
After checking our van we were told by (top) salesman, a negative history of the van company and that it would probably continue to have more and more problems (This slick salesman was setting us up)
Nothing more was said about it and the salesman began pressuring us in to another car.
We felt very confused and trapped due to this very persuasive salesman.
After more than a hour we gave in and got another car, FOR thousands more.
We feel like we have been robbed.
Now working with the State of Florida to punish this bad reputation dealership.
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