I bought a 2006 F350 having a 6.0L diesel motor in July. It's experienced the look for 33 times previously 8 weeks for that following: Changed turbo & EGR Valve, Climate-Control mind, FICM Half-Shell, #1, #3, & #5 injectors, Oil-Cooler, EGR Valve (again), # 5 injector (again), and also the Light Plug component. I draw a fifth wheel round the nation and also the motor continues to be therefore unreliable I can't trust it anymore. I've requested a 2011 F350 using the 6.7L diesel (I understand, exactly what a chump, right?) But I've been a faithful Ford client for many years. I created a cope with the neighborhood store in Albuquerque for bill plus all available discounts. The only real concession they created was to I would like to purchase someone to my requirements in the place of getting shipping from seller inventory, that was necessary to obtain the discounts. The issue that's me annoyed may be the awful trade-in for that previous vehicle: $13,000. Dodge & Chevy KBB ideals are $5000 greater than the Ford. I bougt the previous vehicle figuring I Would reach least 150,000 kilometers onto it, but, no such luck. I can not actually promote finished. I've marketed in numerous entries so when people phone they ask what motor it's. After I let them know it is a 6.0L diesel, they hang-up. As much as this time I've just expressed discomfort. Today comes the RAGE component. I named Honda Customer Support in California and talked having a Company Advisor. Although she indicated concern (without doubt from the software) she couldn't do something for me personally. I expected on her boss, which she instantly got for me personally. He paid attention to my problem concerning the worthlessness of the previous vehicle and stated he'd return to me. The next evening he named and explained they'd provide me the "X" Strategy cost about the new truck as payment for my suffering and lack of worth about the previous vehicle. Because it works out, the seller informs me that's roughly $200. Exactly what a punch within the experience. I named the Client Support supervisor back and got some low-level gatekeeper who declined for connecting me using the boss. He questioned me about my issue, about which he'd no expert to accomplish something. I insisted on talking with the boss again, and after being positioned on store for 20 units, proceeded to inform me he had delivered an "instant message" towards the boss and had obtained an "instant message" response he might do-nothing else for me personally. Today, providing me $200 is poor enough, but declining to keep in touch with me or return my phone from basically a "Customer Support" boss, is beyond the light of ridiculous. If he's time for you to deliver an "instant communication" towards the gatekeeper, why does not he have time for you to speak with me. This is actually the total toughest client "support" that I will remember actually getting. I'm quite a long time faithful client of Honda, plus they promote their multiple-billion-dollar revenue on Television as well as in the news headlines, and yet punch their clients within the encounter declining to remain behind a recognized poor item (the 6.0L diesel). It's been recognized for a long time that it had been a bit of crap. I actually purchased a $2500 Extended Service Strategy from Honda due to the recognized issues with the motor. I don't usually purchase prolonged support ideas, but since I'd found out about all of the issues with the 6.0L engine I thought I'd better. Thank heavens I did so. It appears sensible that Ford might atleast reimbursement me the price of the Lengthy Service Program as well as the deductibles that I taken care of the repairs. That willnot actually come near to paying me for that awful trade in worth of the vehicle, or even the period, stress and missing using the truck although it was within the store, however it would anything. I also recommend Honda train this specific Customer Support Boss (I'd be happy to talk about his title if Honda occurs to contact me. What would you state, Ford Motor Business?
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