Usacomplaints.com » Cars & Transport » Complaint / Review: Exxon Mobil - Steals Cash when Car Wash Fails. #671990

Complaint / Review
Exxon Mobil
Steals Cash when Car Wash Fails

Therefore my cousin and that I visit the Exxon station situated at 5420 North MacArthur Street in Irving, Tx since it includes a carwash. Our completely new vehicle is filthy and we're in a hurry to obtain it clear prior to going to get a relative at N/FW Airport. It's 11:30pm on the Friday evening and that I move inside and pay $24 money about the table (the worker, title of Beginning, wouldn't consider my $100 bill stating she couldn't create change of any sort) therefore I get $18 value of gasoline and obtain a signal to get a $6 carwash. Push towards the carwash, place in the signal, green-light occurs showing to maneuver ahead to within the wash bay, green-light spins down and there we stay... Nothing is occurring... A reddish indication subsequently lights up stating "Car-Wash Not Prepared" and there we sit even more... Nothing, also it becomes apparent the vehicle wash has malfunctioned. Therefore, I draw my vehicle back again to the Exxon Stop "workplace" and inform Beginning to please provide me another signal since the car-wash didn't function, actually appealing her to check out my dried & filthy vehicle as evidence. And what does Dawn state, "I'm not approved to return your cash or provide you with another signal for that car-wash!" Dawn tells me the following Friday her Supervisor, called Fran, will need to speak with me. Could you think this BS! Exxon, a business scheduling vast amounts of bucks in earnings, essentially takes my money right out-of my wallet to get a car-wash that malfunctioned, after which among their workers informs me she'll do-nothing to fix the issue. Ethical for this tale, purchase an Exxon car-wash vulnerable to being totally scammed!


Offender: Exxon Mobil

Country: USA

Category: Cars & Transport

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