Usacomplaints.com » Cars & Transport » Complaint / Review: Alaskin Airlines - Staff abuse of passangers. #665598

Complaint / Review
Alaskin Airlines
Staff abuse of passangers

May 1

Re: Alaska Airlines AS224 Bay Area to Cabo San Jose Flight Event

A Bay Area Alaska Airlines Male Flight Clerk put 5 people off An Initial Class Trip today after 4 time wait.

Today at 3:00pm following a 4 time wait mainly allocated to a warm unpleasant plane a Bay Area Alaska Airlines flight attendant suddenly put 5 from the 12 Top Class people destined to Cabo San Jose off the plane after calling among the Top Class Guests Darling and another Top Class traveler videotaped area of the Trip attendants inconsistent conduct

Mrs Shannon Berry was placed within the First-Row and following the 4 time unpleasant and warm wait had merely requested Trip worker Bryan the Alaska Top Class Flight attendant why these were getting the baggage Down the plane positioned below her screen. Bryan the Initial Class Flight worker suddenly barked again at Mrs. Shannon Berry wrongly calling her Darling

Mrs. Berrys spouse John Berry nicely fixed Bryan the Initial Class Flight attendant on his improper language. Upon viewing Flight Attendant Bryans unreasonable behavior Mrs. Jason Henry within the 2nd strip started to videotape the Trip attendants inconsistent behaviour. Bryan the flight attendant then angrily informed Mrs. Luke to show off her movie or he'd take it

Following A 4 time wait Flight Attendant Bryan then suddenly requested that 5 of the 12 Top Class guests be kicked-off the trip at 3pm for no obvious cause departing another 7 Top Class guests totally dumbstruck. A few of the additional Top Class guests actually attempted to cause using the flight attendant and were merely overlooked.

Guests had boarded Bay Area Alaska Flt #AS224 at 10.40am which was planned to depart Bay Area at 11.10am. With all guests Up To Speed it became obvious by 11.30 am that there is a physical issue. Alaska Top Class flight attendant Bryan instantly proceeded to provide Top Class passengers alcoholic beverages. All Concerns concerning the trip wait went totally unanswered and overlooked from the flight attendant

At 1pm all guests were informed to reboard the fixed plane to get a departing period at 1.15PM. At 1.30 pm it had been again obvious there is nevertheless a physical issue and also the morning warmth was getting worse. At 2.30 pm after spending another 1 ½ hours about the Plane within the warmth the Chief of Alaska Flt #AS224 introduced they couldn't choose a fresh more difficult problem using the plane which he was waiting term to get a various plane to take-all the guests to Taxi.

It had been in those days Shannon Berry noticed baggage being taken off the plane and requested Alaska Flight worker Bryan concerns and also the flight attendant turned improper and furious. Steven Scarpa another Top Class Traveler placed within the last strip 3A behind and across from Mrs. Shannon Berry and Mrs. Jason Henry merely said to trip Clerk Bryan the departing trip period was currently outlined at 3pm and he got kicked-off the plane

Onsite customer support boss, Michelle Harris, boarded the aircraft as well as wouldn't pay attention to a term from the 12 top class guests after which directed five of the Initial Class guests to disembark the plane.

A lady Top Class guests relaxing in 3B alongside Mr. Scarpa said Scarpa didn't do something and was surprised. She was incomplete shock of how unprofessional and illegal Alaska Flight Attendant Bryan have been which entire low - event was unwarranted.

After being knocked from Alaska Flt #AS224 all Five Top Class guests discovered there have been no accessible routes to Cabo on any flight for that next 2 times.

All Top Class guests that didn't actually understand one another said this criticism would the Leader of Alaska Airlines in addition to the Push and lawsuits could be submitted. Scarpa said that Alaska Flight worker must be instantly ended for unprofessionally being rude to guests.

Top Class people kicked-off Alaska Flt #AS224 were:

Mr. Steven Scarpa, chair 3A

LNovato Calif 94949

Tel 415-706-3172

Mr. Shannon Berry, chair 1F

Lynden, California 98264

Tel 380-318-1303

Mr. John Berry, chair 1D

Tel 360-319-6733

Mr. Jason Jude, chair 2D

Mrs. Jason Jude, chair 2F

Tel 206-930-3400

Alaska panel

Bill S. Ayer

Chairman of the Panel, Ceo

Bradley D. Tilden

Leader

Benito Minicucci

Chief Operating Officer, Executive Vicepresident - Procedures

Benjamin Forrest

Vicepresident of flight operations

Jeff Butler

Team Vicepresident - Stop Operations


Offender: Alaskin Airlines

Country: USA   State: California   City: San Francisco

Category: Cars & Transport

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