» Cars & Transport » Complaint / Review: Hudson Toyota - Beware of Hudson Toyota s Service Center s Auto Detailing/Auto Destroying. #661205

Complaint / Review
Hudson Toyota
Beware of Hudson Toyota's Service Center's Auto Detailing/Auto Destroying

Auto Detailing or rather Auto Destroying - 2pc forged alloy rims chemically ruined w / tire protectant spray

Went to HudsonToyota Thurs, 2/10. Recalling past incidents: step boards dented from routine oil change & HID ballast burned-out after routine service. Service manager denies replacement using unauthorized"after-market" parts. Enough to be skeptical/cynical w / poor quality service. Upon ocular inspection, "Domo", chief mechanic said every vehicle checked-in gets inspected, evaluated & defects documented - owner must accept recommended repair as dictated by warranty terms. Promised by Thurs, 2/17. Called @ 3pm, Reza Amin, service manager, purple team declares ready in 2hrs.inquired bill's total & surprised by exorbitant amount of $3.6T. Requested FREE leather reconditioning/carpet shampooing & Reza offered full auto detailing. Tagged along wife upset w / unexpected bill. Arrived @ service center 5:30 pm. Patiently waited for unfinished vehicle. Wife reviewed bill for discount - labor totaling $2.5T but never granted. Vehicle finally delivered 7:15pm. Attention caught by wet wheel rims. Ordered detailer dry up rims. Up close, noticed white, "milky" patches on all Jaos Victron Ziga 2pc forged alloy wheel rims. T'was nightmare unfolding since patches indelible. Reza wiped rims stubbornly embedded & laminated on rim surface. Reza assured not to worry offering replacement as final option. Noticed ff day 1 missing wheel nut casting doubts for proper torquing/tightening. So devastated, disappointed & disgusted w / latest incident. Charged a hefty amount & getting 4 damaged rims! Demanding all 4 rims replaced since purchased br new in showroom condition. Also demanding Hudson Toyota shoulder mounting fees @ OK4WD. Won't accept rim repair by power buffing avoiding damaging protective coating, accelerating deterioration, weather tarnishing & high maintenance. Sick & tired of numerous futile emails w / Hudson Toyota offering only refurbishing services which I disagree since wheel rims excluded in service repairs - hence demand for payment for br new wheel replacement costing $3,608. Xx

Offender: Hudson Toyota

Country: USA   State: New Jersey   City: Jersey City
Address: 599 Route 440, Jersey City, NJ 07305
Phone: 8666064553

Category: Cars & Transport


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