Glenn at EZ auto in somersworth NH sold my sister a 2001 GMC Jimmy, after my sister stated she was a single mom and needed a reliable vehicle. She spent 3900 on this vehicle Glenn told her he would have it state inspected (I was there to witness that). The vehicle failed inspection and my sister was told to drive it for 100 miles and then come back to see if it passed inspection.
My sister called daily with no return phone calls from Glenn. On Friday March 4th her transmission went and the vehicle would no longer go in reverse. She called Glenn crying to explain the situaltion and reminded him of the promise of the state inspection which she has in writting and he said she bought the vehicle AS IS and there was nothing he could do. My sister then brought the vehicle to a mechanic which stated that the transmission had been in this condition and there is no way that EZ auto could have had no knowledge of this as the fluid was topped off to try and hide the problem. Glenn stated to my sister that this was originally the owners vehicle but later recanted that statement and said it was his son's.
I hope that this story and the others about EZ auto in somersworth will persuade anyone shopping for a vehicle away from this BAD dealership. There are enough complaints I think action needs to be taken against them soon.
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