I agree that all the new laws regarding how and if tobacco products can be shipped is not Naparex's fault. It has frustrated us all. I don't want to speak for anyone other than myself, but when you read these complaints, a lot are more directed toward the lack of responsiveness Naparex shows in its customers. Placing call after call and leaving voice mail messages without so much as a return call has nothing to do with the tobacco shipping laws. Not having a Naparex employee put a failed delivery attempt back into their system to allow for a second attempt has nothing to do with tobacco shipping laws. That was what happened in my case and I am still waiting. As an NRA member, I believe in my freedoms, and the tobacco laws are frustrating enough. If Naparex is going to commit to the delivery of tobacco products or any other products, then they need to do their job. What if we weren't talking about tobacco products? Would it be acceptable to wait for mail order prescription drugs? Hey Naparex, the economy is tough. Maybe you should increase your staff and hire some more workers. There are certainly enough unemployed willing to work!
0 comments