I got a sweet deal from Benson for a new car. I could bust their usual dealer tactics, though I had to visit them 5 times before I could reach a deal. I walked away twice saying this won't work out and then followed up and got it done.
When the deal was agreed, I was relieved and happy - but when I met their "Finance Manager" to conclude financing, man. That was some experience. "Mgr" was all in a hurry to close the shop and wanted me to sign on the "forms" immediately for 6.25% APR. When I asked why I can't get a better deal, I was shown a "credit report" with my FICA rating as 620 or something. I was surprised. I had queried my credit union and they promised the can come up to 3.99 and if possible upto 3.25% and as per my bank my FICA rating is 750!!
I told the "Finance Manager" I can't sign this, cos I got a better deal and its for 3.99. That worked wonders..."forms" in hand were junked and new form with 3.99 APR was printed immediately but here is the caveat. I got get their "warranty plan" that costs me 2500$.
I said I can't do it immediately but I was insisted that I sign the forms; Once I give them a go ahead they go and file with the bank. That was the agreement.
But once I signed, I knew I made a mistake. When my credit union wanted Invoice copy..."Finance Manager" faxed it multiple times but bank "never" received it. After playing all kinds of nonsense game, I got sick of her (finance manager) and eventually when I went their shop to say go ahead, I got a copy of my invoice.
My overall experience was good. But Finance Manager is a lie. If u think u are talking to a "manager", you are done. She will rip you off. She will look into your eyes and lie to your face. If you get her red handed, she will change the story / rules instantly (like, I knew that I have 4 months to cancel the financing option, and to go for another one, if I don't like it, but when I asked her, she said "only after 4 months" you are allowed to drop this plan and to switch to something else! - basically setting up a trap)
Any deal - any dealer - believe your instincts and realize that their salary comes from your pocket.
Goodluck.
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