Usacomplaints.com » Cars & Transport » Complaint / Review: Acura - Ad service. #563357

Complaint / Review
Acura
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I'd prefer to create a criticism to see what my choices are with this issue. First I would like to say I possess a 2004 Acura MDX, this really is my main family-car. I've 4 kids and make use of this vehicle to consider my children backwards and forwards to college and also to purchase goods. I've never had any issues with this vehicle it's often worked good. Till I got my 2004 Acura Mdx to possess my wheels changed simply because they didn’t appear as receptive because they were a couple of years back that we am certain that is regular deterioration. I got my MDX to Acura of Pleasanton California. These were good and offered me a courtesy vehicle for that time being. After I got my vehicle back it had been one issue after another. The VSA lighting might seriously and my vehicle might veer towards the remaining. They changed all VSA devices plus they somehow discovered an issue using the transmission torque program. This had never been an issue before. It worried me that I take advantage of this vehicle with my children which was occurring. I got the vehicle back and forth several times after which eventually started using it back after what appeared like 3 months of backwards and forwards. Then when my spouse introduced it house I tried it out and also the controls was down, (the controls wasn't aimed) you'd to turn the controls towards the remaining to generate directly, and that I observed a rattling sound within the dash region about the driver’s aspect everytime I create a change. I'd never noticed this rattling sound in my own vehicle before, and so I believed that it had been peculiar. At this time I'm considering this really is simply absurd, how will you provide somebody an automobile back like this. This demonstrates how reckless they're. Imagine if it had been another thing, are they having fun with people’s lifestyles. I began to become anxious about getting it to Acura again however they created an error and had a need to correct it. We got it back plus they set the controls only. I acquired my vehicle back after which everytime I'd change my controls to take turns or speedbumps my music speakers understand this noisy frightening zappy taking screeching audio, I don’t understand how to explain it but it’s terrible. At this time I'm terrified to possess to consider my vehicle back there and that I was considering just how much more might they perhaps mess it-up. I waited a couple weeks wishing the issue might simply disappear but used to do not too we got the vehicle back again to Acura plus they wouldn’t Repair It simply because they couldn’t discover something incorrect. Finally before last when my partner went to get a push using the specialist he noticed the sound. Isn’t that handy, it occurs everytime I-drive and my 4 children all get frightened and can’t actually pay attention to audio or view DVDs. I'd declare its temperamental some times it operates now I really could not pay attention to something onto it. Acura of Pleasanton desired us to cover analytical for this issue and that I can't understand why. These were the only real people who've been focusing on my vehicle and that I Never had any music or audio issues till I quit my vehicle together. I understand they screwed it-up. Daniel Hines that operates there had the nerve to express that perhaps my mobile phone is producing this occur. I can't think this. I don’t utilize my mobile phone while I’m driving with my kids or anytime I'm operating. You can’t blame this on another thing. Is that this the most popular process the things they attempt to do and create it appear to be the client is evoking the issue to protect their inexperienced mistakes and ruining clients automobiles there at Acura of Pleasanton. Acura of Pleasanton triggered this and that I would really like my vehicle within the same situation as after I initially required it for them the very first time. That is therefore unjust, how might they escape with carrying this out. Our 2004 mdx worked just like a champion before getting it for them. Today my vehicle has audio issues along with a rattling sound within the splash about the driver-side that they declare to become the engine brackets since allegedly one collapsed and that I have to spend them seven-hundred bucks in order for them to repair it. Can it be normal deterioration to get a vehicle that's pushed around area just and not had any significant incidents to truly have a engine support fall? Is it normal deterioration? Possibly they did anything, or possibly it’s a faulty engine support I can’t visit a engine support simply collapsing all a quick after I'd been getting my vehicle for them. I actually believe they intentionally or possibly accidentally messed-up my vehicle, plus they are performing foolish about this. All I understand is my vehicle was an excellent vehicle before I got it there; this so unhappy today I am caught with one of these issues. I'm an extremely annoyed along with a unhappy client. I had been wanting the issue might simply disappear and perhaps there's only a shed cable in the function they did. This issue isn't going away. I thought it’s time for you to consider the next phase and Acura of Pleasanton must be held responsible. We'd greatly relish it should you might contact us and let's understand what we have to do to obtain this issue solved. We attempted to talk to the supervisor and he was unhelpful and attributed the issue about the vehicles era, usage and deterioration, that we differ since we never had any issues before and also the vehicle was in exceptional operating problem. We're extremely considering seeking appropriate activity if this goes uncertain. I'm uneasy getting my vehicle back again to Acura of Pleasanton for almost any support for anxiety about vehicle security of for my loved ones. I truly believe Acura’s specialists, support experts, and supervisor require a large amount of extra instruction. I don’t need this problem to become taken underneath the carpet like the rest of the situations I've been studying about Acura of Pleasanton. There's a significant problem using the support department.

The only real problem before any support was brake parts requiring alternative

Following The support for top brake parts being set then 3 VSA devices must be replaced, Torque transmission program replaced, controls neglect aimed, engine support collapsed, rattling sound in individuals part, speakers not working correctly


Offender: Acura

Country: USA   State: California   City: Pleasanton

Category: Cars & Transport

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