Department of InsuranceI tried to settle losses and damages with Best Buys RobertFeivor who turned issue over to ESIS their Insurance and a Jeff Randol. There was an earlier issue on invoice 9123451installation of a radio deck in the dash at their store 1499 on 7308 S. OlympiaAve.in Tulsa Oklahoma.
This issue now involves a different store 221 which islocated at 10303 71st in Tulsa Oklahoma, but these are for invoicenumber 1888246 for the installation of a 4 channel amp and invoice number1888195 for the installation of component speakers which included a crossover, tweeter and woofer in the front doors.
As you can tell these are different dates, different installationdone on totally different days which Best Buy tries to confuse the firstinvoice the only one they addressed and settle with the other invoices and ESISBest Buys insurance seems to follow suit.
Robert Feivor for Best Buy told BBB President I Baughn BBBMN, email [email protected] or Maureen Slater MN BBB, email [email protected] I need to contact ESIS their insurance, so I put a envelope together withpictures, copies of invoices and damage caused by their work and sent letter totheir insurance ESIS and the attention Jeff Randol who simply ignored anycontact from there on. I wrote the Lori Swanson the Attorney General and they againwould not respond and only said that Jeff Randol needs to address issues, butwhat do I do if mailed copies of paper work with details of invoice 1888195where they did not bolt back panels of my doors covers securily or bolt downcrossover and pictures show the crossover falling out the bottom of the carsdoor. Picture of issue with otherinvoice 1888246 where the amplifier was not bolted down with all 4 bolt holesand only screwed into the cars carpet not through the carpet into melt so theamp would not slid against the capacitors positive and negative wires whichshorted out the cars electrical system and we included a invoice for thoserepairs. They have not even offered torefund charges of bad work from issues above.
What better way to show damages then with actual picturesand copies of invoices stating the facts on each invoice separately. BBB said they can only let Best Buy know ofissues, but beyond that there was nothing they could do. They were told issue had to go to ESIS insurancewhere we mailed the above mentioned paper work. What else can I do if the copies of invoices, paper work and picturesare not enough for their carrier to respond to issues and why does theircarrier ignore me? Is their nothing Ican do to counter them ignoring me like I will just fade away because theirsuch a big company and impossible to beat? Please advise me of my rights if any and if you need tocontact the BBB or Attorney General they both should have a file on this andits OK with me as they too should have paper work on issues.
I have pictures which are also at the BBB and believe the Attorney General's office in MN. There is other on line evidence as noted on web page posted below: http://bestbuybadbuyboycott. Blogspot.com
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