My car got tow one night and i call the company to ask if I can pick up my car. The employee I spoke to told me it would be better if I pick up my car the next morning because it would be cheaper, which would be $90 dollars for the towing and $35 dollars for one day space fee.
The next morning I came to pick up my car, the lady there (who claim to be the manager) to me I had to pay $175 dollar. I ask why so much if my car was only in there for one nite, she explained to me that I had to pay for two day space fee. I told her that my car wasn't even in there for 24 hours yet, why are you charging me so much??? Plus I told her that is not why her employee told me yesterday. He told me it was going to cost me only $125 dollars. She told me not to listen to that "employee"because he is new.
I feel like this company is trying to rip me off because I was paying in cash and that she (goes by the name Lucy) knew that this is the first time I ever had my car tow... She had taken advantage of me for that.
Please investigate about this matter because I feel that if she could rip me off that easy... She can do to others too.
0 comments