Complaint / review text:
What a joke! Stay away from this company. Also known as parts bin, oem partsbin, autopartswarehouse, discount radiator parts, us auto parts ha! What kind of company has 5 different names? A scam thats who! Here is a list of their phone numbers: 800-913-6119,310-719-8666,888-628-3247 and the list goes on!
Purchased a radiator for a lexus - they charged my visa card 192.15 on oct 1st 2009. Supposedly tried to deliver with some company called ontrac? Www.ontrac.com which is a lie - when i called oem cst service they told me the address didnt exist, then they said no one was home then they said that i had moved??? Wtf! Uhm no.
When i called customer service which is in the phillipines, fyi everyone, no one could help me, they gave me the run around refusing to offer any assistance. They said first it was sent ups, then they said dhl no no no it was fed-ex. Why cant they figure it out? It was actually sent through ontrack. So when they tried to replace my order, i had to wait 4-7 business days to receive a new tracking number? What a crock! They had it sent back to their warehouse on friday the 9th and by the 12th they said they had sold it to someone else? Thats funny since they dont deliver on the weekend. Egh!!! Liars!
Finally cancelled the order - im going to dispute the charge with my bank since i already have no faith in this companies ability to do anything.
Stay away from this company - they will rip you off.