Usacomplaints.com » Cars & Transport » Complaint / Review: Enterprise Rent-A-Car - Scam. #507120

Complaint / Review
Enterprise Rent-A-Car
Scam

A couple weeks after my car crash where I had been struck virtually directly, vehicle totalled, supply damaged, chest contusions, along with other physical damage, I went into Boca Raton, Fl Enterprise Rent A Car to rent an automobile till I really could buy a new one. Our auto insurance just addresses Business therefore to conserve money my options were restricted. Being summer in South Florida, it had been going to surprise and also the atmosphere was really dim. The salesman and that I viewed the vehicle (a PT Cruiser) and that I went down. 6 days later I delivered the car towards the Pompany area - close to wherever I simply bought my new vehicle. It had been a warm evening and that I strolled in with my supply in a reddish throw to come back the automobile. The salesman stated there have been dents about the cover. I strolled out and looked over it but noticed nothing. After sitting on the most effective action and tilting my check out the remaining, I observed 3-minute indentations. I went the vehicle about three times and didn't park under something that might have dropped onto it, or was there a hail storm during these 6 times. It had been this is the position and also the sunlight that confirmed these scars. I attempted to instantly contact Losing Control Manager who never delivered my calls. 30 days later, I get a statement for $320.60 to correct these problems. Our attorney approached this lady who never delivered his calls. After many telephone calls she rudely described that she'd be delivering this to selections. Our attorney requested to talk to her boss. The next day, I obtain an unprofessional sound later declaring that, "because I made a decision to ignore this case" (I am unsure of her meaning of dismiss?) she's sending this issue to selections, etc. I delivered a professional notice, return-receipt to Andrew Taylor the boss of the Organization office in St. Louis, MO. This notice was never approved, the postoffice suggested in my experience. I named Donald Ross, the Vicepresident many times and remaining messages on his voicemail. He also never answered. This unprofessional attitude of OVERLOOKING customer grievances must be resolved within the press therefore it does not happen again. I WOn't spend this money.


Offender: Enterprise Rent-A-Car

Country: USA
Site:

Category: Cars & Transport

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