Within the middle of Northwest Airlines rescheduling routes nationally (they did thus repeatedly without any notice) I bought (in September) two low-refendable seats for go Wisconsin (from Philadelphia) on September 6.
Two days after buy my health deteriorated to the stage that I'd two operations (one on July 21st after which it I was informed I Would require a minute process in Sept and I wasn't allowed to go to Iowa pending the main procedure).
I called Northwest on July 25th (significantly prior to my Sept 6th journey) and informed them of my medical scenario and agreed to record it completely with characters from doctor, clinic, etc. The Two seats cost $490 and that I don't have that type of cash to merely "shed".
The Northwest "repetition" was unyielding and unsympathetic: no discounts, no conditions EXCEPT (she really stated this) "when the traveler dies before travel times". After observing the $100 per-ticket fee she said I Would possess a credit to travel their selfish flight for just one year.
I informed her (comfortably but internally annoyed) that by-word of mouth and also the Web I Would inform my tale frequently, including Northwestis automatic execution of the "no conditions" guidelines, within the expectations that actually 1 (ideally a lot more than one) individual might after reading my story decide to travel any flight but Northwest Airlines.
The history holds true, I'm on the highway to restoration medically however it might make me feel well to understand actually among you in cyberspace comprehend my disappointment at that time I had been also fragile (clinically) to complete much. Our "terminated" chairs were obviously offered within one-day.
Illegal enrichment in the cost of the "simple traveler" to get a unhappy, selfish exemplar of 21st-century airline travel. Please don't travel northwest.
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