Three weeks ago, my wife and I decided that we wanted to try to trade in our Yamaha cruisers for a Polaris side by side quad. So we walk in and talk to the salesman. Immedeately has asks us to fill out a credit application so he can figure out what they can do for our trade in. I smell something fishy but begrudgingly, we fill out the form.
After waiting around for about an hour and a half, the salesman returns and says that he can only give us about 40% of what we paid for both of our bikes only one year ago, brand new condition and less than 1000 miles on each. After all the dust settled, we would end up owing about $30,000 for a Polaris RZR minus our trade in. I asked for the finance manager to come out and explain this piece of b.S. That was given to us. He played his usual tricks like trying to give us the same numbers about four different ways so it "sounded" better. We told him to go fly a kite.
So a week later we get this card in the mail from Polaris, it's a credit card with a $15,000 credit line. I was "ticked", but I thought that, "hey, I guess we filled out a form, no big deal." So we called and cancelled the card. Then about a week after that we get another card. This one is from a different bank with a $2000 limit, and has the dealerships name on it. I know damn well I didn't apply for this. So, here I am with $17,000 of credit I did not technically apply for, because I didn't buy anything and these bastards are ruining my credit.
I have called both credit companies and told them that the cards were applied for fraudulently and they have started investigations into both incidents. I will be filing a complaint with the Nevada State Attorney General's office. And I think somewhere down the road, I will be standing outside their store, "informing" prospective customers about their abusive credit practices.
Oh yeah, and on top of all that, their service department sucks too. I took my Yamaha V-Star 650 in for its first oil change and I told them that one of the screws on the headlight assembly was stripped out, I wanted it fixed. So when I pick up my bike, they replaced the screw with one that was about twice as big as the previous and forced it to tap into the hole and stripped it again in the process. And they told me that the throttle position, which was set too low from the factory, was not covered under a basic service or warranty.
Also, the parts department sucks as well. We bought some footboards for my wife's V-Star 250 that were generic, but the "lady" behind the parts counter said that they should work. I generally tend to give people the benefit of the doubt, and assume that I am doing something wrong before I will question them. After taking the footboards back the third time because they would not properly attach to the bike (creating a potentially deathly situation), they finally agreed to take them back, but only to give us a store credit. Ride Now Boulder... Go to h*ll.
Stacey
henderson, Nevada
U.S.A.
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