On 3/7/09 Tires Plus of Burnsville informed my wife that she needed to have her lower intake gasket replaced due to coolant leakage. Service advisor Matt gave her an estimate of $828.47. With that I told my wife that I would take care of it being a State licensed mechanic. Last week I tore down the entire upper and lower intake manifold. I did not find anything leaking in ANY of the gaskets that Tires Puss alluded to be leaking.
What I did find was a leaky thermostat gasket. That thermostat gasket cost $8.99 and that came with a new thermostat! As well I noticed that the place where the drain plug for the radiator was cracked and the only people that had worked on that radiator is Tires Plus of Burnsville.
When I reported these problems to Tires Plus consumer affairs I was told that the district manager would be in contact with us in 2 days! That was over a week ago! The only spot that even look like coolant had been leaking was under the thermostat! I am quite sure that Tires Plus would have just replaced the thermostat gasket and informed my wife that they had done all the work to replace all those other gaskets involved with the lower intake manifold. Tires Plus in my book are a bunch of ripoffs!
0 comments