Jasper Engines, would not comply with Warranty for Engine Failure.
Engine quite working properly, while on Christmas Vacation to see daughter. Being towed to Roanoke Va. Spending just over $2500.00 too have repaired, and cover our living expenses while waiting for repairs and lose of work time (TWO DAY'S) for two out of four of us.
Jasper engine heads failed to preform properly, and allowed water to bypass into the rest of the motor.
Firestone needed the heads to trade for the new ones for repairs to be made.
Repairs were made and Jasper refuses to honor the warranty we have on the engine.
Jasper personel and supervisors have all been Rude, and hang up on you if you try to force the issue, and make them understand what had happened. They have not honored the Warranty and refuse to do so. No Contact has been made or attempted by the owners of Jasper and attempts to reach them have failed or been ignored.
do not by jasper products, of any kind, you'll be glad you avoided the hardship we still indure for there blunder and stupidity that has caused us to be set back financially and mentally for the next year and a half.
Jasper products are not honored by Jasper if they break and they do not plan on giving in to demands of Payment or reimburments you put out of your pocket to fix the problems you'll get, nor do they handel complaints well. I REPEAT: DO NOT BUY JASPER ENGINE OR TRANSMISSION PRODUCTS or you will suffer the same setbacks we are dealing with now!!!
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