Where you can start... I purchased a 2002 VW Jetta from Hopkins Automotive on 12-10, your day I got the vehicle off the ton the check-engine light came on. I named the salesman that offered me the vehicle, and he'd me setup something visit. I went in to the support division plus they place my vehicle about the Diagnostics device and explained that I'd need to plan another company visit to obtain it mounted. Two to three months later I got the vehicle up there plus they had it for around each day and within 5 kilometers in the dealer the check-engine light occurs again! I named the support division immediately plus they explained to provide it a couple of days and find out the way the car is basically because they stated that there is nothing routinely wrong using the vehicle. (umm okay) per week later I named them-and informed them the check-engine lighting was still on, plus they established me-up with another visit. 3 months later they'd my vehicle for a later date 5, and what are you aware, the following day the check-engine light occurs again! This time around after I selected my vehicle up Russell within the support division explained the check-engine lighting is not protected under my guarantee, and that I told him that I anticipated it to become repair since it has been a problem because the evening I got the vehicle off the lot. I named the dealer and requested to talk to Tom Hopkins and was informed he was having a client and also the assistant expected to have a concept. I told her that which was happening and he or she explained that possibly Ben or she'd obtain a your hands on me the next business-day. Well neither of these named me rather it had been Russell in the support division, he questioned me to create the vehicle in thus he might check it to determine that which was happening. I got the vehicle towards the dealer and after one hour of waiting Russell pops up in my experience having a bit of document with problem rules onto it. I expected him what analytical reader they employed since before I spend to possess any work completed towards the vehicle I do want to ensure that I've proper info, and that I told him that following the last twice they "set" the vehicle used to donot have an assurance in the things they are informing me which I'd go to some VW dealer to get a 2nd view. This should have upset Russell and he rudely stated "GOOD FAREWELL" I'd to advise him that I needed my secrets.
To top all that down, I obtained a telephone call in the dealer per week before my momentary label terminated requesting me easily had the difficult label to my vehicle. I had been in Ny at that time and informed her that I'd need to contact her back again to allow her understand. After I examined used to donot possess the difficult tag, so that they needed to purchase a reproduction tag which maynot maintain before my momentary tag ended and so I would need to show up there again to obtain additional temporary tag! Actually they had 6 months to join up the vehicle in the period I went it through examination towards the day that my temporary label ended. The assistant offered me some justification about only being going to enroll 3 vehicles each day in the DMV, nicely that is one heck of the revenue report if it requires 6 months to join up an automobile
Therefore purchase a vehicle below if you want complications and problems, They'll never get my company again. And I'll inform anybody that I understand that is looking to purchase an automobile to prevent this location such as the trouble.
Along with A notice towards the dealer - It's really questionable to show off a check-engine lighting to get a try! Admit your errors and don't allow you support monkeys handle your spending clients like dust!!!
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