Usacomplaints.com » Cars & Transport » Complaint / Review: Belknap Subaru - Miss represented lease arrangement. #421958

Complaint / Review
Belknap Subaru
Miss represented lease arrangement

Leased new car, turned in old car (same mfg, same lease fin company), requested the new lease should comprehend the impact of the over-mile situation on the turned in auto. Sales staff acknowledged this on multiple occasions, determined the new lease payment (with the penalty for the over-miles situation), and I signed the deal. 3 months later, I get a bill from the leasing finance company stating I owe $3400.00 due to the over miles situation on the old lease.

In the sales process, I repeatedly asked for confirmation that the new lease payment included the over miles situation and I was told it did. The dealership is walking away from this penalty and are stating it was my mistake and I should have known better. When I asked if the packet of paperwork I received on the day I signed for the new lease would be any different, I was told "no". I believe I should, as a minimum, get some assistance in paying off this $3400.00 surprise!


Offender: Belknap Subaru

Country: USA   State: New Hampshire   City: Belmont
Address: 95 Daniel Webster Hiway, Rt 3
Phone: 6035240419

Category: Cars & Transport

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