Wish I had read these reports before I stayed there recently (Dec. 3-14). My experience is not nearly as bad as what I've read here. But I was very annoyed at waiting a 1/2 hour to get picked up at the airport to get my car. They did not tell me that their vans say EZ Way Four Points Sheraton. I knew I parked at a Crowne Plaza and on the Internet, they are listed as being with the Crowne Plaza. So I did not take the Sheraton van until the 3rd one passed. I am not from the Newark area, and still don't understand why their vans say Four Points Sheraton if they are located on the Crowne Plaza grounds. I also did not realize it was a valet service and not self-park. I don't like leaving my keys.
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