Usacomplaints.com » Cars & Transport » Complaint / Review: Bill Penney Toyota - Fraudulent practices. #387521

Complaint / Review
Bill Penney Toyota
Fraudulent practices

I'd my check-engine, VSC TRAC, and grip lamps all seriously in my own 2005 Toyota SR5 oneday, and so I believed, ok, I'll go towards the dealer to obtain it examined. My fiance (the previous technician) informed me to not be 'drawn in' by these folks, and simply to ask them to determine that which was wrong withit.

I go in 10 minutes just before open-time on the Sunday and am fulfilled by Carrie, who takes notice of the lamps that are on and informs me it'll be about two hours to check it (I had been the 8th vehicle in-line-these people are not damaging for company), having a minimal cost of $55.00. I thought it had been large, but believed, ok, atleast they are able to inform me exactly what the issue is.

Two hours move by and Carrie approaches me with plenty of numbers scribbled down on her behalf bit of document, and informs me it'll be considered a while longer, they've the problem rules however it will definitely cost $210.00 to complete further screening simply because they nevertheless have no idea precisely what the thing is. Another numbers outlined about the linen are $586.00,296.00, etc. I'm myself obtaining a little surprised, since my dad has been around the automotive company (body-work) for 35 years and that Iam not used-to getting shafted or connived by questionable dealer people. I request a minute to contact my fiance who confirms my accusations and claims, 'get free from there today, but request the rules.'

Carrie then shows me it'll be considered a half-hour to ensure that my vehicle may cool off prior to the cables could be eliminated. I move outside for that half-hour and women's lib all around the spot to my fiance since how dare they suppose that w/d Iam a lady Iam not likely to possess a darn concept about vehicles, problem rules and just how that works.

THE FUN PART: Carrie provides me my bill, I've no option but to pay for the $55.00 for 2 rules (which furthermore I'm ready to recognize precisely what the issue was via the net later) after which falls this blast. Our catalytic converter must be changed UNDER GUARANTEE plus they have previously requested the component. Then she's the gall to inform me that she is 'actual worried' concerning the one signal which I have to have it fixed ASAP.

You know what? I obtain the component changed four times later and all of the lamps are eliminated. Our $55.00? Likewise eliminated. Evidently they believed my intellect was eliminated aswell. I would relish it easily got my money-back, but was educated that is simply too poor.


Offender: Bill Penney Toyota

Country: USA   State: Alabama   City: Huntsville
Site:

Category: Cars & Transport

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