My husband and i purchased a brand new 2002 chevrolet trailblazer in august. The problem started in october struggling to accelerate can not drive it until it warms up, cuts off, and the engine light comes on when this happens.
The service manager was helpful in the beginning but when the problem was not solved and i kept reappearing in their service department she got mean and a very nasty attitude towards me as if she was the customer. Whenever i call to see of any improvement she would pass me off to someone under her. First the state to change the gas and go to mobile gas station. That didn't work. Then they stated i was my imaginatiion.
After several trips to the service department with no results i went to the general manager of the car lot. He contacted the general motors specialist who i met with in the managers office.in that meeting he (general motors sp) stated that they could not buy back my vehicle; but to give them one last chance to fix it (5th chance) and if that doesn't work that he (general motors sp) would give me either an extended warranty of 100,000 miles or money back from the amount i paid on it which did not happen.
I'm still having problems with my brand new truck. They have switch out my radio once and now i'm waiting for another back the cassettes that come in them is bad. It flickers off and on, loses time. I was told two weeks for it to come in now its on back order and its been a month.
I want them to get there piece of shit truck. And to top that off the transmission feel like its slipping.
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