I bought a VCR/DVD (mdel DRC8355) combination significantly less than this past year and that I have delivered the design three times because of the additional versions didn't perform correctly. Each alternative that I obtained was as all messed up whilst the preliminary. They've technology. Help center in Manila, Belgium plus they don't actually understand something concerning the items. I named them umpteen occasions seeking help with establishing the design along with other problems; I usually get the same reaction, "would you maintain friend while I check up on this problem?" exactly what does it profit a customer to contact quasi-technology. Help people who need to seek the web to troubleshoot product problems. It's a literal disgrace for an American organization as proven a Thompson/RCA to hae such shoody business methods. They employ Philippino people spending them a portion of the National alternatives plus they are not really correctly educated to troubleshoot technology. Problems. Their products are substandard. They delivered me one return having a universal remote; meaning they deliberately went in to the container of the alternative device and got out the remote that accompany my device and delivered me a common. This really is poor and undesirable for almost any organization. I've always liked RCA items; nevertheless, as of this moment, I'd not suggest to my worst adversary to buy something out of this horrible organization. It's apparent that Thompson is about cash plus they care nothing about client satisfaction. I delivered a device lately also it presumably came there on NOVEMBER. 3; upon calling, I had been informed the device isn't in-stock. Consequently, I had been provided a # to customer relationships and also the broker advised me the item is in-stock which I have to delay 9 more times. It appear their about the 3rd of Nov. Plus they haven't delivered an upgraded by yet. He explained the item is in-stock meaning another one explained a blatant lie. Actually, I wear not really genuinely believe that he actually looked up my bill. This really is another instance of the firm's poor business methods. It creates on question, does the corporation and its own workers have any ethics. I bought the system to report fro VHS to DVDs and viceversa; nevertheless, this horrible device hardly really wants to play DVDs. Outcome, I'm ashamed, angry as heck, and extremely unhappy. I'm 39 years. Amd I've experienced significantly in my own times but I've never had an adverse encounter with every other organization such as this one.
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