I take my 1988 Chevy Blazer to West Highlands Auto Repair, CO. (44690 w. 29th Ave 303-433-9233) last Thursday, Oct. 9th because the gears are stiff.
They tell me that they need to replace the Master Cylinder and the Slave Cylinder. The cost is $375. I say do it. I didn't sign anything. I ask if the clutch needs repair and they tell me it does not. They keep the car overnight.
The next day they call and tell me I need a clutch: $798 in addition to the first cost. But they ask me to come in.
I go into the shop, they take me under the car that is elevated and show me all they did (I don't understand what they're showing me). They then lower the car and ask me to get in, start the engine and put it in gear. I cannot. They tell me the car will no longer go into gear because of a part they replaced that is too small. I ask them to put in one that will work.
I even call my father (who's an engineer) to have him speak with the head Mechanic, and I believe owner, Osvaldo. Osvaldo tells my father that it will be working. That they will change the part to the right one. They keep the car over the weekend.
On Monday afternoon, I go over to see if it is ready. The car is parked outside. They tell me it does not shift into gear. They want me to pay them for what they did and hire a tow truck to take the car away.
I try to reason with them and ask them how they can justify me paying them. I ask them to put the old parts back in the car and at least it will shift then (even if stiff) so I can drive it somewhere else. They say it will cost $220 for the labor to do that. There were words exchanged.
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