I made a down payment on a car I intended to buy because of the numbers the salesman gave me. Once the financial manager gave me the actual numbers which were higher, I backed out of the deal. It's over a week and they still will not refund me my money. I was promised to have a refund within 24 hours before I made the down payment which is a total lie. I've been calling them everyday to have my money refunded but they tell only the salesman can make the request which is ridiculous. I asked to speak to customer service and all I get is voicemail.
Today (8/27) I called to speak to the salesman and was told he wasn't in.
These guys are total thieves. The lady I spoke to on the phone even mentioned to me that they're quick to take anyone's money but take forever to refund it.
I planned on coming back within a year to purchase the car I intended to buy but now that I see what kind of thieves these guys are I will definitely not be coming back to them for that purchase.
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