"We'll be here forever! Don't you worry." I call the company to cancel the plan because the plan doesn't cover much freedom used. Call the company to speak with my agent, she is no longer with the company.
I get a call from another warranty company and tell them im trying to cancel with continental warranty, they ask who my agent was, all of a sudden, SHES ON THE PHONE WITH ME! She tells me everyone left the company and theyre in trouble.
We did a conference call to the company and asked for four different managers, all of which were on "vacation."
The plan is called "freedom used" because the company has the freedom to use your money on whatever they want, not your claim.
M.K.Z.
Boulder, Colorado
U.S.A.
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