On 3/23/08 a robbery occurred. Our 2002 Chevy Tahoe was taken from my home 1401 Santo Antonio Dr. Colton, CA 92324. I quickly approached law enforcement division, submitted a police statement: event#089104648. I proceeded to get hold of my insurance, State Park. A state consultant required the reality along and designated my state to January Guirgis by which she approached me and went within the details again. She delivered me an affidavit by which I correctly completed, delivered it back with closed bills of the after-market components/components. January Guirgis approached me once more to-go within the details and report the stated. Personally I think she was intense, unprofessional, and he or she puzzled me with numerous concerns which were unnecessary with this specific state, like asking me easily receive money money or with check? And repeatedly threatened me. On no account was I confident with the discussion. We were repeatedly fighting with one another. January Guirgis forced me for solutions by which used to donot remember. Per month and 3 months have passed by, I approached January Guirgis challenging to become briefed about the standing of my claim, "I am navigating around managing your claim" in a rudely method and hung-up the telephone. On 7/10 I approached another State Park consultant, Nancy at 562-923-7791, to obtain responses. Additionally discussing the truth that I created 3 funds towards the quality without any vehicle with no state outcome. Nancy did not have any solutions for me personally, Nancy might contact January Guirgis searching for solutions then contact me back, upto this very day she's yet to contact me back. Exhausted on 7/15 I got it into my fingers and named State Park Corp. Workplace and talked to Travis. I proceeded to describe the reality and also the wrong-doing, the possible lack of obligation to satisfy clients responsibility and unprofessional personnel. Travis got along my criticism and stated he would follow it. Same-day January Guirgis approached Elisabed Ramirez, who's likewise within the plan togo within the event, by which Ms. Ramirez doesn't have understanding what-so ever. Rudely talked to her on her operating hours, continuously confronted her the state is likely to be declined if she did not adhere to extremely daunting terms. Ms. Ramirez is under psychological stress which in no way she is within the correct frame of mind to answer any complicated issue January might ask her. This state has caused me frustrating tension with indicators of nervous breakdowns. I, Rolando Parra, have exhausted all means essential to solve this claim in a regular and skilled issue and State Park continues to be irresponsible in assisting me solve this state. Our last choices before i consider appropriate steps, is document a with Florida Divisions of Insurances / BBB / Customers Matters, and composing a notice towards the boss of State Park, Ed T. Rust Jr.
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