Usacomplaints.com » Cars & Transport » Complaint / Review: Progressive Auto Insurance - Keeps losing medical bills they promissed to pay, increasing rate for bogus reasons, etc. #322402

Complaint / Review
Progressive Auto Insurance
Keeps losing medical bills they promissed to pay, increasing rate for bogus reasons, etc

My sweetheart and that I shifted from Primary to New Hampshire in March. A couple weeks after we shifted we were rear-ended with a new driver splitting many new driver regulations. He did not have insurance and had buddies in his vehicle. He informed law enforcement that came on-scene he was having fun with his iPod and did not observe that traffic had ceased. It had been clearly his problem. Though his grandmais vehicle was terribly broken, my men was merely scratched.

Since he was the driver within the accident also it was his vehicle we named his insurance provider immediately after the incident. They inspired us to both visit the er and stated it had been protected under my sweetheartis insurance as much as $15,000 each and wouldn't result his price. We visited the IM and were informed we may be tender but hadnot suffered any accidents.

After visiting the IM we went to an area Modern workplace and also the broker rapidly resolved our state. Again he told us the medical expenses could be coated and wouldn't result my partner's plan.

About 2 or 3 months later a healthcare facility named me informing me I had a need to spend my medical expenses. Modern hadn't yet settled them. My partner named the broker managing his state and quit a voice-mail for him five times. The broker never named him back. Lastly he named Modern and was ultimately informed the broker had provided the state to another person and evidently did not believe he had a need to inform my sweetheart this despite his numerous calls. The girl which was currently managing our state informed us she'd deliver us a pre-addressed envelope and also to place all of the expenses inside it and send it back again to her. Evidently despite the fact that the state was transferred to her she didn't have the info on our medical expenses.

We waited over per week for that cover, place our expenses inside it, and waited another couple weeks. More expenses arrived and much more calls originated from the hospital.in the meantime, my sweetheart was having issues together with his price altering when he shifted to New Hampshire. Their price doubled, despite being informed the incident would not change it out. He was informed the price change was because of shifting to New Hampshire. He spoke to many diverse people and each individual offered him another quantity. One-man stated he was providing him a discount however the math did not total up to any discount. Once the info on his new price arrived within the email it had been distinct each time for no obvious cause. We started to speculate when they were simply creating prices.

We recently named them once more to try and discover why our medical expenses nevertheless weren't compensated. They'd delivered us a look for the $7.50 prescription we'd delivered along side the rest of the expenses, but hadnot settled a healthcare facility. We were currently being informed the girl which was currently said to be managing our state was "unavailable" and there is no body there that may manage the state in her lack. My partner left a note to get a boss but we'venot seen back.

it has been happening for around a few months. No body actually returns our calls and also the expenses keep finding lost, despite the fact that they clearly obtained them simply because they taken care of among the expenses within the cover. I WOn't spend the medical expenses since I understand I'll need to combat with Modern to obtain it returned, especially since we've attempted to obtain them to pay for a healthcare facility all of this period. I actually donot wish to create things anymore complex and trigger much more wait. My partner claims he's never had any issues with them so far, when he really gets within an incident. Heis considering additional insurance providers and makes them really conscious that heis discovering another organization when they do not repair the problem, but nothing has occurred.


Offender: Progressive Auto Insurance

Country: USA   State: Ohio   City: Mayfield Village
Address: 6300 Wilson Mills Road
Phone: 404461500

Category: Cars & Transport

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