Complaint / Review
Dhl
They are useless

On May 21th (WED), we delivered bundle includes appropriate files, which should be provide by May 27th (TUE) via DHL.

We thought provided additional times must assist since DHL is definitely not promptly.

On May (22nd) whenever we monitor the bundle, we recognized the package was nevertheless at making service.

Whenever we contact the DHL to ask about the package they simply offered me cookiecutter response "Oh, Sorry concerning the trouble" they wind up dropping the bundle, but this account gets worse.

On very day-we recognized the bundle was dropped, on May 22nd (FRI) we were able to resent the bundle again with SITTING shipping via DHL (THE LARGEST MISTAKE OF MY LIFE TO RELYING THEM ONCE MORE). On May 25th 9am we named DHL to ensure the bundle is likely to be shipped today, we actually followed again at 11AM, and confirmed the bundle is by using shipping provider.

The package was never delivered on may25th (sat) because they assured.

By may 26th (sunlight) dhl tracking system shows the package remains with delivery provider.

If you should be company owner and have to ship out time sensitive documents or item never use dhl. They have the ability to fu so when you try and get over it they will trigger you more harm.

Following outcome by MAY26th on PKG Number 1

Day and period Standing DHL Service Area

5/25 11:58 pm Cargo On-Hold. L A Gateway, California

5/24 11:22 pm Prepared at DHL Area. L A Gateway, California

5/21 10:49 pm Prepared at DHL Area. Riverside County Regional Centre, California

9:52 pm Transportation through DHL service Riverside County Regional Centre, California

7:51 pm Abandon Service Westchester, California

6:08 pm Prepared at DHL Area. Westchester, CA

4:07 pm Cargo acquired Westchester, California

Monitoring outcome by MAY 26th on PKGNumber 2

Day and period Standing DHL Service Area

5/24

9:53 am With shipping courier. Santa Clara, CA

9:53 am Reached DHL service. Santa Clara, CA

5:39 am Abandon Service Wilmington, OH

3:58 am Transportation through DHL service Wilmington, OH

3:49 am Prepared at DHL Area. Wilmington, OH

5/23

10:34 pm Abandon Service Westchester, California

10:29 pm Transportation through DHL service Westchester, California

5:31 pm Prepared at DHL Area. Westchester, CA

4:00 pm Cargo acquired Westchester, CA