Usacomplaints.com » Cars & Transport » Complaint / Review: Authorized Movers - Beware of this unreliable company!. #303788

Complaint / Review
Authorized Movers
Beware of this unreliable company!

We reserved an area residential relocate Kansas with Approved Movers for May 1. They delivered our verification day and period as May 1 between 8-10am. We'd to arrange on the charge card with 10% of the estimate, which wound up being $96 for the transfer. These were pleasant and useful while arranging the transfer. They delivered calls and e-mail rapidly and appeared to offer great support. This all altered significantly about the evening of our transfer, May 1st. They didn't contact your day before once we were informed they'd, and so I named and quit a voice-mail which was not delivered. On going evening these were designed to come between 8-10am, calling once they were on the way, and 9am came with no telephone call or perhaps a moving vehicle. Between 9am and 2:30pm, my spouse and that I named way too many occasions to depend.in the beginning we were informed they'd seek advice from mail and call people back, after which another time passed without any movers with no phone. From that time, we were delivered to a number of different style mailboxes, of course if we actually did reach really keep in touch with somebody, they held providing us the run around - "We Are focusing on it. We simply require a few more moments. We will contact you back." (that they never did) at-one stage we were ultimately informed they were working late simply because they were completing a transfer in the prior day, and lastly at 2:30, they stated they'd not have the ability to ensure it is that day. They "guaranteed" to truly have a team to the location very first thing the following day. At that time we ended the support (I take advantage of the word service-very freely) and required they return our deposit given that they didn't supply the support about the day and time reserved. We were informed the deposit could be returned, which may just have a couple of days in the many and 14 days later we're still awaiting that reimbursement. Approved Movers are unprofessional, unreliable and clearly don't educate their reps to supply great customer support. The repetition I planned with is Lisa at 1-888-511-0018X207, and another inexperienced we talked with is John. Don't make use of this organization - Approved Movers are CRIMINALS!!!


Offender: Authorized Movers

Country: USA

Category: Cars & Transport

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