Ripoff!!! Reddish simon ford – san marcos texas – ripoff!!! Deceptive, incompetant and shady support!
This week I got my $53,000 Ford f 350 Diesel 6.0L vehicle into Reddish Simon’s Honda for guarantee support, as well as in my estimation my work was misquoted, misdiagnosed, and that I was lied to by Red Simon’s workers.
Our advice is always to prevent likely to this Ford dealer FOR BRAND NEW or usedcars, but SPECIFICALLY FOR AUTOMOTIVE SUPPORT
THIS TYPE OF PERSON BALD-CONFRONTED LIARS. And when there’s something I simply can’t follow, it’s somebody laying to my experience.
Our service consultant was Felipe, who appeared pleasant enough, nevertheless when I acquired the statement for support, it had been over $740.00, while he'd cited me roughly $400. I declare “approximately” since he described he couldn’t estimate a precise number till they identified the issues. Nobody actually cited me $700 bucks for repairs, or did they inform me about this escalation in fix cost.
However The actual issue wasn’t the price or even the overcharge. It had been the DISHONESTY.
I acquired the vehicle on the Sunday following the store had shut, Felipe choose to go house, and that I had previously switched in my own rental vehicle. I settled the bill and began to drive-away, then realized that the delivered components didn’t complement the costs on my statement
Easily were a lady or somebody who didn’t understand better, these folks would have robbed me blind, without so much as second considered cheating me.
I returned towards the (now-closed) store and requested the specialist Jason concerning the additional component and he explained he couldn’t alter the cost, to ensure that I’d need to wait until Friday.
While Monday arrived, they returned the component cash, but held the statement at around $480 despite the fact that the particular cited repairs just warranted about $200.
After I went home, I noticed vapor appearing out of the tailpipe again, and named back to keep in touch with Jason the technology. He explained, “just allow it to burn up for while and it’ll obvious up” to that we responded, “you imply that YOU DIDN’T ACTUALLY CHANGE THE OIL FOLLOWING A TOP-END JOB WITH COOLANT LOSS? ”
He explained that, “it wasn’t necessary”, nevertheless when I got house, I cleared the motor gas and affirmed, IT HAD BEEN SATURATED IN GLYCERIN / COOLANT…. One of the very harmful pollutants to motor durability along with a primary reason for catasrophic engine failure and/or cold seizure. (The Toyota diesel program expenses around $15,000 when you have to purchase a brand new one, therefore it’s not really a good idea to operate contaminated gas.)
Today, like a former ASE technology, I will comprehend errors being created. And that I may comprehend specialists that don’t consider their careers really.in my own decades like a technology, I couldn’t create the type of cash that other forms of experts might order with commensurate levels of instruction or encounter and expense for equipment and tools. Becoming an car technology is just a remarkably difficult work, unlike public understanding.
But what I CAN’T COMPREHEND IS, GETTING LIED TO, STRAIGHT TO MY FACE AND ON THE PHONE LATER. Each victor, the shop foreman, and felipe, the service author, lied straight to me about phony work costs. I also requested JASON, the technology, concerning the modifications in PCM improvements associated with poor people efficiency of my vehicle, and he merely responded, “I don’t understand much about this stuff.” (this is actually the “Diesel Certified” guy)
Reddish Simon includes a fortune tangled up in an initial-course web existence (site), every day Television promotion on nearby Television channels along with a big contemporary (ish) dealer alongside the I-35 highway.
The things they evidently haven't discovered however, is the fact that LYING WITH THEIR CUSTOMERS AND HAVING A BAD STATUS can make almost all their additional opportunities USELESS which a such as this CONTINUES FOREVER ON THE WEB.
Our vehicle works WORSE NOW THAN AFTER I GOT IT IN, the usage decreased from over 15mpg to 10mpg and I’m today stuck with AGAIN removing function, hiring another vehicle, and discovering various other Ford Warranty Dealer to correct the harm done by REDDISH SIMON.
I wouldn’t trust REDDISH SIMON’S HONDA to correct my son’s bike, as well as in my estimation, neither should other people till they cleanup their work and show themselves worth a customer’s confidence. I’d prefer to have the ability to deliver MY SPOUSE right into a regional supplier like Reddish Simon, without getting scammed. Nevertheless when they make the most of me, a former car technology, COULD YOU IMAGINE WHAT THEY'D DID TO HER?
I tried to make contact with the dog owner, Reddish Simon, but he (large shock) didn’t return my phone.
Richard J.
San Marcos, Texas
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