» Cars & Transport » Complaint / Review: Alamo - Fraud. #303331

Complaint / Review

Don't rent from Alamo. They'll get you every chance they get. I rented a car from Alamo through Allegiant Air - their website made it easy to add the car on and the price seemed reasonable. Upon picking up the car at the Alamo counter, they asked for an additional $60.00 for "city fees". This made no sense to me, but I paid it and went on. While using the car, we received a parking ticket in the City of Clearwater for $30.00. Upon returning home, we quickly paid the fine. A few weeks later I got a letter in the mail from Alamo saying that they had charged my credit card for $30.00 (even though the ticket had been paid for several weeks ago) and they charged me an additional $25.00 for an administrative fee. So now the parking ticket has costs me $85.00. I can't find anyone in the company who will talk to me about this. I submitted a comment on their website, got a response asking for more information about the dates of our rental, and now they won't respond at all.

We will NEVER rent from Alamo again and I would enocurage everyone to ban them - I think they're a bunch of crooks!!! How dare they charge my credit card with my authorization.

Offender: Alamo

Country: USA   State: Florida   City: Orlando

Category: Cars & Transport


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