» Cars & Transport » Complaint / Review: NTB Tire - Purchased faulty Tire. #299710

Complaint / Review
NTB Tire
Purchased faulty Tire

I've a 2001 Honda Agreement that I required to NTB to possess two wheels changed. I bought 2 new Faulken wheels and hook them up to the trunk. Both additional wheels about the entrance of the car were the original bridgestone tires that included the vehicle. When I went the vehicle house I realized that the brand new tires were creating a my vehicle to truly have a moderate move within the back. I approached NTB 24 hours later plus they recommended me the move was from having mismatch wheels about the vehicle. They explained this was typical which I ought to have changed all wheels. I extended to generate the vehicle for that next 9 weeks before top wheels that included the vehicle must be changed. I returned to NTB in 1 and bought two more Faulken wheels. NTB spun the tires that I'd bought 9 weeks before and place these about the entrance of the vehicle. The moment the began to generate the vehicle the leading wheel had a moderate move inside it also it converted into an extremely poor move about the interstate. I approached NTB back plus they recommended me in the future in so that they might recheck the total amount and also the positioning. They explained that anything examined good and they didn't observe any issues however they never went the vehicle. I extended to generate the vehicle for another 6 months until mid- march and introduced the vehicle directly into possess a level fixed on a single of the trunk wheels. I included a litlle repair a set simply to ensure it is towards the gasoline station for atmosphere. Although at NTB obtaining the level fixed I described that I still had a poor move within the front-end of my vehicle. NTB preformed another positioning, (I'd bought a-3 year alignment agreement from their store, normally I'd be spending money on this), and balanced the tires again (I also bought the lifetime tire Stability plan) they explained that everthing examined good however they did observe that my rear camber was out about 1/2 of the diploma which it had been not flexible. The NTB Serive individual explained this was evoking the move within the entrance of the vehicle and recommended that I consider the vehicle to Ford to possess it looked over. I went the vehicle and not just made it happen move really poor nevertheless, however now the vehicle had a poor draw and was difficult to manage properly about the freeway. I approached Frank Ancona Honda and created a scheduled appointment to create the vehicle directly into contain it looked over the following weekend on 3/29. I told Frank Ancona Ford what have been happening and supplied them with Our positioning specification page. They immediately realized that NTB established the Positioning specifications to get a 2006 Honda Accord and that I possess a 2001 Honda Accord. THis triggered extreme use about the two new wheels that I'd simply bought 2 months preceding. Frank Ancona Honda test-drove my vehicle and stated that the problem was a defective tires poss. A poor gear about the front-left tire. The stated the the additionally they observed only a little Shake about the right tire and recommended to possess both wheels changed but the left-front tire was creating the majority of my trembling problem. Frank Ancona also stated that the trunk Camber being out in My Own year of Agreement isn't that irregular which a 1/2 diploma wouldn't be noticeable under normal driving condtions. Additionally they recommended me this wouldn't trigger the leading end-of my vehicle to move. I settled my my $65.00 bucks and appreciate ed them. 24 hours later I delivered to NTB and recommended them that my last positioning was completed improperly and of Hondas results of the tire problem. Exactly the same table individual from last period was there and he explained in a rude method he wasn't likely to do something nowadays. NTB includes a plan that you might want to create the vehicle in during regular hours M F to allow them to contact the manufacter to obtain a return authorization. And so I quit using the same issue. I approached another NTB shop in Olathe that's just been available for six months and described the problem for them. They explained to create the vehicle in about the weekend plus they might have a look. I arrived within the following weekend and described the problem. I had been in the shop for around one hour plus they explained that my vehicle was completed. The support supervisor arrived and explained that I'd need to consider the vehicle back again to The Overland Park Shop to truly have the released resolved but he was excellent about this. I truly didn't wish to return to that shop again but approached Bob the Overall Director steve and that I described the problem, regarding everthing that were happening for that previous a few months. He explained to create the vehicle in they'd try the vehicle and appear in the tire. They might not substitute the tire about the weekend but when they discovered something wrong using the tire, I really could return the next weekend. I eventually chose to simply spend 80 bucks for another tire instead of risk my entire life any more. I inquired when they might say the 26 stability and base charge. They recommended me this wasn't regular organization plan plus they could be receiving me for this aswell. I observed the support technology draw my vehicle in and start my cover. I understood that I'd a filthy air-filter and have been desired to change it out but I'd been really troubled using the tire problem. I observed the technology draw my air-filter and go itnside to exhibit the Revenue / Service Manager. I went within the them-and thanked them-but required they simply substitute the tire about the vehicle. After I was spending in the table the Revenue affiliate stated that they observed some repair-a set within the tire which it was evoking the trembling problem with my vehicle. I politely thanked the person and got from there. The only real issue together with his example was the problem was there-from the full time the tires were newand from reading above used to do not utilize any repair -a set until March. I'm creating this simply to recommend others to become carefulof the event that you seem you'll discover others which have had difficulties with the corporation which were alot worse then what I experienced. I might actually return to have my vehicle Aimed at NTB as time goes on again (Since I Have still have 24 months on my support agreement quit) but I'll never buy tires from their website again and that I will not be returning actually towards the Overland Park KS Shop.

Offender: NTB Tire

Country: USA

Category: Cars & Transport


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