U-Save Auto Rental of 25 Havard Method charged me significantly more than $1,300 for small harm to the cover and window of the 2007 Toyota Corolla that evidently happened on U-Saveis own unfenced and vulnerable ton at 25 Harvard Ave.in Allston, MA. I challenge their declare that the harm occurred while I had been economically accountable, however the business evaded my concerns for all weeks and proceeded to cost the entire amount to my charge card.
I hired a 2007 Toyota Corolla at 8:02 am on Saturday, 2/2/08. I delivered it exactly the same evening at around 11pm, subsequent U-Conserveis after-hours drop off methods. The car was within the same situation I obtained it in; there is no fresh harm everywhere about the vehicle, such as the cover or window.
U-Save paperwork confirms the vehicle was prepared at 7:50am on 2/3/08. U-Conserve created no work to make contact with me to record any harm to the automobile on Sunday, 2/3/08. The U-Save department at 25 Harvard Ave. Has published hours of 7am to 5pm on Sundays, and workers established that it had been available during these hours on Sunday 2/3/08. U-Save had many methods to contact me, including by telephone and mail.
About The day of Monday 2/4/08 (approximately 36 hours after I returned the vehicle and 24 hours after my contract/liability expired), I received the first contact from U-Save related to the claim that the automobile have been broken. The owner specified the vehicleis window and cover have been killed in and stated the harm occurred while I had been economically accountable (possibly between 11pm on 2/2/08 and 7:50am on 2/3/08).
I quickly visited work at 25 Harvard Ave. To verify the damage. Neither of the workers I talked with have been at work on 2/3/08, when U-Save statements the harm was found. After I requested to consult with the workers that presumably found the harm, I had been informed that these workers "do not have telephones, and they are not planned until Thursday." It was followed closely by the indirect risk that "the costs are likely to be higher should you choosenot work." I questioned why I had been not informed instantly once the harm was found. U-Conserve's reaction was that "errors occur."
The "Addendum to Rental Contract" that I closed states that:
"The tenant hereby confirms that they're economically accountable for the rental automobile until U-Save employees actually sign in the automobile during its regular business hours."
When The harm endured when U-Save actually examined within the automobile at 7:50am on Sunday, 2/3/08, U-Save had a to see me instantly. Their further evasion of my concerns after I reached their workplace and disappointment to create available in my experience the workers they claim found the harm weaken their state.
It got 2 weeks of serious attempt to obtain U-Save to react to my fundamental questions requesting evidence of once the harm happened and just why I had been not immediately informed. You might save $15 or $20 whenever you hire together, but remember that you risk being billed an EXCESSIVE amount. I'd have already been pleased to purchase harm that I had been accountable, but this occurred on the home—and who understands when?
I'dnot have published this had they managed things differently.
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